Refund Policy

This Refund Policy explains how cancellations and refunds work for paid Garage Desk subscriptions, operated by Explowdia. Our order process is handled by our online reseller and merchant of record, Dodo Payments, which also handles billing-related enquiries and appears on your statement.

Free trial

Garage Desk includes a free trial before any payment is taken. You can evaluate the Service during the trial at no cost, and you will not be charged unless you choose to subscribe.

Subscriptions and renewals

Paid plans are billed in advance on a monthly or annual basis and renew automatically until cancelled. The price, billing cycle and trial length are shown at sign-up.

Cancelling

You can cancel at any time from your account or by emailing support@garagedesk.co. When you cancel, your subscription does not renew again and you keep access until the end of the billing period you have already paid for.

Refunds

Except where required by law, fees already paid are non-refundable, and cancelling part-way through a billing period does not entitle you to a pro-rata refund. If you were charged in error, charged after cancelling, or believe you are entitled to a refund, contact us within 14 days of the charge and we will review your request in good faith.

Your statutory rights

Nothing in this policy affects any statutory rights you may have as a consumer, including any applicable cooling-off period under the laws of your country of residence. Such rights always take precedence over this policy.

How to request a refund

Email support@garagedesk.co with the email address on your account and the date of the charge. Approved refunds are returned to your original payment method via Dodo Payments.